Meridiana fly

Dedicated Customer Care: 199111335***

A dedicated phone number is available every day from 7.30 am to 11 pm, a one-stop line for bookings, tickets purchase, check-in and pre-assignment of seats (for flights where this service is available).

*** The cost for the call from landline – with no connection charge – will be 14.25 eurocents per minute VAT included, Monday to Friday, from 8 am to 6.30 pm and Saturdays from 8 am to 1 pm, and 5.58 eurocents per minute VAT included, Monday to Friday from 6.30 pm to 8 am, Saturdays from 1 pm to 8 am and public/bank holidays. For calls from cell phones, costs vary according to your mobile provider.

VIP Lounges

Domestic VIP Lounges		International VIP Lounges
Bari		Amsterdam
Bologna		Barcelona
Cagliari		Dakar
Catania		Helsinki
Florence		London
Milan Linate	British Airways Lounge till 07.00 p.m.	Maldives
Milan Malpensa	VIP Livingstone only for non Schenghen flights.	Mauritius
Olbia	From June 1 to September 30 and Easter and Christmas Holidays.	Mombasa
Palermo	Only for intercontinental flights.	New York JFK
Rome Fiumicino	Terminal C only for intercontinental flights.
Turin
Verona
Venice

Vip Lounges

At the airports of Olbia, Verona, Catania ,Bari, Florence, Barcelona, Amsterdam and London, FlyPass members, traveling with Meridiana fly, and one fellow traveller can access the exclusive and comfortable VIP Lounges, where they can wait until the departure of their flight.

Moreover, Fly Pass Customers travelling with intercontinental flights can share some relaxing moments before their journey starts or is about to end. At Milano Malpensa, Bologna, Palermo, Rome Fiumicino, New York, Malè, Mauritius, Mombassa and Dakar airports Fly Pass members can simply show their cards to access the Vip Lounge and wait in a comfortable area for their flight to leave.

BARI - The Vip Lounge at the Karol Wojtyla airport is located near the departure area. It is an elegant area where our guests can access to a wide selection of daily newspapers, snacks and coffee service, 2 PC stations and pay-by-use Wi Fi connection.

BOLOGNA - The Marconi Business Lounge is located at the first floor of the departures area. You can find a relax area with sofas and armchairs, satellite TV, newspapers, sound diffusion and cafeteria.There is a fast-track service with privileged access to the boarding lounge through reserved security controls. It is provided with a Wi-Fi connection for PC and an Internet Point with a wide band connection and a printing service.

CAGLIARI - La Vip Lounge Ali di Porpora è situata presso l’aeroporto di Elmas nell’area degli imbarchi ,appena oltrepassati i varchi di sicurezza. In un ambiente confortevole ed elegante sono disponibili quotidiani, ristoro self service, collegamento televisivo. All’interno della Sala Vip è possibile effettuare il check-in solo per i clienti in possesso di bagaglio a mano.

CATANIA - The SacVip Lounge is located in the departure area beyond the security checks, in the newly restructured Fontanarossa Airport of Catania. An exclusive and refined area, where passengers can turn this waiting time into a pleasant and relaxing moment. It is available for our guests together with a selection of daily newspapers and magazines, coffee service, Internet connection, Wi Fi, fax and printer.

FLORENCE - The “Masaccio” lounge is located at the 1st floor of the departure area in front of the bar. You can find a self-service open bar, Italian and foreign newspapers and magazines, a satellite TV, a multifunction-telephone and computers with access to Internet and printer.

MILAN LINATE – The new British Airways Lounge, located in the departure area, is meant to offer comfort in an elegant and exclusive environment, where you can find newspapers, internet connection, self-service refreshments and, where possible, areas where you can work, relax and freshen up. No pets are allowed in the lounge.

MILAN MALPENSA - The Livingstone Lounge is located at the 1st floor, beyond the security controls of the area B (no-Schenghen flights), the VIP lounge LIVINGSTON offers a nice area to relax with a self-service bar, newspapers, magazines and satellite TV.

OLBIA - The VIP lounge at the Emerald Coast airport is located in the departure area of the air terminal, beyond the security controls. It's a very comfortable lounge, where you can find national newspapers, a self service refreshment area and satellite TV. The lounge will be open every weekend starting from the end of April until the 15th of June and every day from the 15th of June until the 15th of September. The lounge will also be accessible at Christmas, New Year and Easter holidays, on April 25 , May 1 and June 2.

PALERMO - The VIP GESAP lounge is located at the 1st floor of the terminal, offers an accurate reception service, with a cafeteria, Internet connection, satellite TV and national newspapers.

ROME FIUMICINO - The VIP lounge Le Anfore is located at the C pier (Satellite) of the Intercontinental Terminal – reachable by Sky-train – offers a nice relax area, a cafeteria service, access to Internet, national and international newspapers and magazines.

TORINO - The "Sandro Pertini" Vip Lounge of Turin airport is located in the departure area. The Lounge (open every day from 5:30 to 20:00) offers a lot of services to have nice waiting for the flight: dining area, TV, telephone, fax, wireless connection and newspapers.

VERONA - The Catullo Lounge is located on the 1st floor over the check-in counters of the departure area. The lounge is provided with an open-bar, a TV, a fax service and newspapers . If you travel with hand baggage only, you can check in or, in case of advance seat assignment through the Call Centre, you can collect your boarding card.

VENICE - The Marco Polo Vip Lounge is located at the 1st floor of the airport. You can find snacks, national and international newspapers, internet access, a satellite television and a photocopy service.

AMSTERDAM - The Crown Lounge n.25 is located at terminal 1; it is an elegant and comfortable corner where you can relax whilst waiting for your flight to leave.

BARCELONA - The “Canudas” lounge is located inside Terminal 2, beyond the security area, in front of the M3 gate; you can find self-service refreshments, internet access, satellite tv , newspapers and magazines.

DAKAR - The Yoff-Léopold Sédar Senghor Senegal airport offers a comfortable relaxing area provided with a bar and breakfast service, newspapers and magazines.

HELSINKI - The Gateway Towe Lounge is situated at Terminal 2, in area Schengen, at the first floor after the security control. The Lounge is open from Monday to Friday from 05.30am to 8.00pm, on Saturday and Sunday from 06.00am to 08.00pm. Our guests have at their disposal a bar service, wi-fi connection besides national and international newspapers. The lounge has moreover telephone/fax service and TV.

LONDON - The Servisair Executive Lounge South Terminal is located at the 1st floor of the international departures lounge (Airside) of Gatwick. The lounge is provided with an open-bar, newspapers and magazines, TV, telephone, fax and Internet.

MALE’ - The Finifenmaa and Saimaa vip lounges are both located at the Intercontinental Airport of Malè and they can be accessed after check-in and passports checks. Both lounges are furnished in Asian style with welcoming and relaxing stylish services.

MAURITIUS - The airport of Plaisance Mauritius offers a comfortable relaxing area providing a cafeteria, breakfast service, newspapers and magazines.

MOMBASA - The airport of Mombassa offers, in a relaxing and exotic place, a comfortable lounge providing a bar service, snacks, newspapers and international magazines.

NEW YORK JFK - Vip hall “The Lounge” is located at the check-in floor of the modern Terminal 4 at the JFK airport. It offers the best international services. Passengers can use a free service restaurant, cafeteria, internet connection and a comfortable relax area.

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Fly-Pass Advantages

Exclusive Advantages
Dedicated Check-in Counters	On the national call and on the greater part of Intercontinental destinations is permited even the acceptance of Flypass, where is present the desk of Business Class.
Extra Baggage	- Domestic Flights: up to 30 kg (sports equipment excluded); - Every Flypass club member with tickets bought since 1 december don't have to pay the luggage fee. They don't pay the checked baggage together with all the passengers booked on the same reservation code not more than 7 passengers for booking. - On international flights: up to 30 kg in economy class, up to 40 kg in business class “Electa”. - Domestic flights: up to 30 kg (sports equipment excluded); on international flights: up to 30 kg in economy class, up to 40 kg in business class. Flights from and to John F. Kennedy Airport of New York: 2 checked pieces of maximum weight 23 kgs(50lb) each in economic class, 3 pieces of maximum weight 32 kgs(70lb) each in business class.
Fast Track	It’s present in Olbia, Linate, Malpensa and Bologna.
Priority boarding at finger or loading bridge
Onboard seat assignment	On all domestic destinations and some international and intercontinental flights, operated by Meridiana Fly.
Priority Baggage	For the nationals direct flights with destination Rome Fiumicino departing from the airports of Cagliari, Verona and Olbia, and for the nationals direct flights with destination Linate, Olbia and Cagliari. For the Intercontinental flights operated with the Airplane A330 with business class.
Discount for special assistances
Discount for domestic flights Carnet

Fly-Pass Advantages

Dedicated check-in desks

Meridiana fly offers dedicated check-in desks only to Fly-pass passengers, in all the main airports, avoiding lines and long waits. Moreover, for intercontinental flights, it is possible to carry out the check-in operations directly at the business class desks: Electa Club.

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Extra Baggage

As regards checked baggage, Meridiana fly offers special allowances for its Fly-pass passengers. They will be allowed to check in baggage up to 30kg* on domestic flights, up to 30kg* on economy class international flights, and up to 40kg* on Electa class international flights.
Also, for routes to New York, checked baggage can include up to 3 units instead of the standard 2 unites, up to 23 kg each for economy class, or up to 32 kg each for the Electa class.
Fly-pass passengers and their accompanying persons (up to 6 individuals)*** can check in their baggage for free, even when their web fares would entail a fee for any checked baggage unit.

*sport equipment not included
***if booked under the same booking number

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"Fast Track“ access at security controls

Fly-pass Club members are entitled to a “Fast Track” service through the Homeland security, to make their work or pleasure trip even more comfortable. This service, which is completely free of charge, is currently enabled in the following airports: Olbia, Milano Linate e Malpensa Terminal 1 e Bologna.
At the Fiumicino Airport, the service has been extended to all Meridiana fly passengers.

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Finger priority boarding or with loading bridge

Priority boarding with finger scan or loading bridge is only for the Fly-pass Club members and one accompanying person.

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Onboard seat assignment

Choosing where to sit aboard is one of the benefits available only for the Fly-pass passengers. By phone or online it is possible to ask a seat assignment for himself and one accompanying person. If you prefer seats near the emergency exits or in the front rows, you can purchase them paying a special fee guaranted to holders of the card.
This service is available on all domestic flights operated by Meridiana fly and on a selection of international and intercontinental routes.

Rates reserved for Fly-Pass passengers:

SEAT TYPE	FLIGHTS	COST
standard	national	free
standard	international	free
standard	intercontinental	free
Seat-Com (first rows/emergency exits)	national	free
Seat-Com (first rows/emergency exits)	international	€ 10,00
Seat-Com (first rows/emergency exits)	intercontinental	€ 20,00

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Priority Baggage

With Meridiana fly your travels gets faster and more and more comfortable.
Our airline offers all Fly-pass passengers a priority baggage delivery service. This service is currently active on:
1) non-stop domestic flights to Linate.
2) non-stop domestic flights to Olbia.
3) non-stop domestic flights to Cagliari.
4) non-stop domestic flights to Rome Fiumicino with departure from Cagliari, Verona and Olbia.

Fly-pass passengers on intercontinental routes to and from Milano Malpensa, New York, Rome Fiumicino, Bologna, Naples, Palermo, Zanzibar, Mombasa, Male, Colombo, Mauritius, Dakar will be given the opportunity to enjoy the priority baggage delivery service, if baggage has been checked in at the Electa Club desks.

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Fly-pass fares for Special Assistance

For Fly-Pass Club members who need to travel - on all domestic flights operated by Meridiana - with sport equipment or pets, or need assistance aboard for minors flying on their own, Meridiana fly grants a 20% discount on the service fee, if it has been purchased through the Call Center or a 10% discount at the airport desks.

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Discount for Domestic Flights Coupons Book

This useful and profitable offer is dedicated to frequent flyers who want to take advantage of special fares.
The book includes 20 coupons that grant the user a 20 to 45% discount on standard fares, depending on the chosen route and subject to availability. Each coupon is valid for a one-way flight .
Fly-pass Club members who want to buy coupons book can call 0039 0789 52776 at the following rates:

• Single Line € 49
• Market € 99
• Multi-line € 149

Click to download the purchase terms and conditions.

Click to download the application form.

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