Change of reservation and refund request online.

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In this area it is possible to review, modify or process a refund of your reservations. For obvious security reasons it is necessary fill in the following fields: e-mail address used on your reservations (compulsory), and either previously selected credit card details, in order to view all reservations not utilized or reservations codes if you wish to modify a specific reservation. Attention: the change and refund of the reservation can only be done using the same credit card that was employed for the acquisition of the ticket.Apart from the purchased fare and the possible penalty, Meridiana will apply an administration fee for the handling of reimbursement of 20.00 Euro per ticket. If the refund due to the customer is less than the administration fee applicable, the refund will not be made.
For all Sardinia and Sicily Territorial Continuity flights are no additional costs for reimbursement.
In this area it is possible to review, modify or process a refund of your reservations made by our website. For obvious security reasons it is necessary fill in the following fields: e-mail address used on your reservations (compulsory), and either previously selected credit card details, in order to view all reservations not utilized or reservations codes if you wish to modify a specific reservation.
Attention:
the change and refund of the reservation can only be done using the same credit card that was employed for the acquisition of the ticket. Apart from the purchased fare and the possible penalty, Meridiana will apply an administration fee for the handling of reimbursement of 20.00 Euro per ticket. If the refund due to the customer is less than the administration fee applicable, the refund will not be made.

Where the purchase was made from an intermediary, refund must be requested from the latter that is responsible for direct refunding of the customer.

Warnings:
the additional costs for managing the reimbursement policy are not provided for Continuità Sardinia's facilitated and non facilitated charges.

In this area is not possible change or refund tickets issued via Internet in the following cases:
- the ticket using date has expired
- purchase has been paid by bank transfer and/or Unicredit PagOnline, BancoPosta 
- for tickets issued on flights that are not operated by Meridiana and Air Italy:

For these requirements please contact:

- for replacements, the Call Center or via e-mail callcenter@meridiana.com
- for refunds, the dedicated e-mail address refunds@meridiana.com


E-mail address used on your reservation.
Credit card number used on your reservation
Or
Reservation code