Change of reservation and refund request online.

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BOOKING SEARCH
In this area it is possible to review, modify or process a refund of your reservations. For obvious security reasons it is necessary fill in the following fields: e-mail address used on your reservations (compulsory), and either previously selected credit card details, in order to view all reservations not utilized or reservations codes if you wish to modify a specific reservation.
  • In this area it is possible to review, modify or process a refund of your reservations made by our website.
  • For obvious security reasons it is necessary fill in the following fields: e-mail address used on your reservations (compulsory), and either previously selected credit card details, in order to view all reservations not utilized or reservations codes if you wish to modify a specific reservation.
    Attention:
    the change and refund of the reservation can only be done using the same credit card that was employed for the acquisition of the ticket.
  • Where the purchase was made from an intermediary, refund must be requested from the latter that is responsible for direct refunding of the customer.
  • In this area is not possible change or refund tickets issued via Internet in the following cases:
    • the ticket using date has expired
    • purchase has been paid by bank transfer and/or Unicredit PagOnline, BancoPosta
    • for tickets issued on code share flights that are not operated by Meridiana and Air Italy:


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